DELIVERY

  • Delivery France : 4,99 euros by post * Free from 60 euros.

  • Delivery Europe : 4,99 euros by post * Free from 60 euros.

  • Rest of world : 4,99 euros by post * Free from 60 euros.

Once your payment has been accepted, your parcel is then dispatched by La Poste in the form of Courrier Suivi or Colissimo by weight within 24 to 48 hours (excluding weekends and public holidays). After each shipment, you will receive an e-mail notification with your tracking number, enabling you to track your order. Delivery times in mainland France are 48 and 72 hours, excluding weekends and public holidays. For deliveries outside France, please allow between 3 and 7 working days.

Delivery times are given as an indication only. Some deliveries require more preparation time due to waiting for a restocking of sizes, for example, or an extension of the delivery time due to difficulties with the carriers.

We inform our customers that a tracked parcel for which the Post Office indicates tracking in the delivered state is considered as such from a legal point of view.

EXCHANGE

From receipt of the products, the consumer has a legal period of 14 (fourteen) days to request an exchange. To exercise this right, the consumer must send an email specifying his/her order number, the item(s) concerned by the exchange, the item(s) desired in exchange and the reasons for the exchange request to Customer Services at the following email address: contact@harlem-lifestyle.com . A product may only be exchanged for another item with a non-rebated sale price less than or equal to the product initially ordered.

The consumer shall return the products to be exchanged to the seller without undue delay:

HARLEM LIFESTYLE
47 avenue Pierre Ziller
06700 Saint Laurent du Var
FRANCE

The direct costs of returning the goods shall be borne by the consumer. The consumer shall return the goods to the seller without undue delay. The risks associated with returning a product are borne by the consumer. It is the consumer's responsibility to take all necessary measures to ensure the security of the return (packaging, protection). In the case of unsigned returns not received by the seller, it is the consumer's responsibility to provide proof of receipt of the product.

Without this proof, no exchange can be made. No exchange will be made if the returned product has not arrived at the seller's premises.
For this reason, we strongly recommend that all consumers wishing to make an exchange request registered delivery with a declaration of the value of the product and insurance, and delivery against signature.

RETURN

From the date of receipt of the products, the consumer has a statutory cooling-off period of 14 (fourteen) days without having to provide any justification.

The customer will only be responsible for the direct costs of returning the goods. The method of refund will be the same as the method of payment used for the initial transaction.
To exercise this right, the consumer must send an email specifying their order number, the items concerned by the return and the reasons for the return to the customer service department at the following email address: contact@harlem-lifestyle.com

The consumer shall return the products to the seller without undue delay:

HARLEM LIFESTYLE
47 avenue Pierre Ziller
06700 Saint Laurent du Var

The consumer will be reimbursed within 7 to 10 days of receipt of the products, provided that the products have arrived at the seller's premises in their original packaging, complete, in perfect condition, unworn, unwashed and accompanied by the original invoice. A return that shows that one of these criteria has not been met will not be accepted and the product will be returned to the consumer.

The risks involved in returning a product are borne by the consumer. It is the consumer's responsibility to take all necessary measures to ensure that the return is secure (packaging, protection). In the case of unsigned returns not received by the seller, it is the consumer's responsibility to provide proof of receipt of the product.
Without this proof, no refund can be made. No refund will be made if the returned product has not arrived at the seller's premises.
This is why we strongly recommend that all consumers wishing to make a return request registered delivery with a declaration of the value of the product and insurance, and delivery against signature.